Client Results
Real Businesses. Real Results.
We don't just run campaigns — we take ownership of outcomes. Here's what that looks like in practice.
A&M Storage & Towing
"From missed calls and wasted ad spend to a fully operational 24/7 business machine."
The Results
Within 90 days of Horizon taking over operations, A&M saw measurable improvements across every key metric.
The Challenge
A&M Storage & Towing had been operating in the Chicago market for years, but growth had stalled. They were spending on Google Ads with no clear visibility into what was working, losing leads every day to missed calls, and struggling to manage dispatching around the clock without burning out their small team.
They needed a partner who could step in, take ownership of the operational gaps, and build a system that would run reliably — day and night, weekday and weekend.
What Horizon Did
Google Ads Management
Rebuilt their Google Ads account from scratch — new campaign structure, tightly themed ad groups, negative keyword lists, and a bidding strategy focused on cost-per-lead rather than clicks. Weekly optimisation cycles kept performance improving month over month.
Call Centre & Dispatching
Deployed a dedicated team of call agents trained on A&M's services, pricing, and service area. Inbound calls are answered within seconds, leads are qualified on the spot, and jobs are dispatched in real time — 24 hours a day, 7 days a week.
Digital Marketing
Built out a local SEO strategy, managed their Google Business Profile, and ran targeted social campaigns to increase brand visibility across the Chicago metro area.
Business Consultancy
Worked with the A&M leadership team to identify operational bottlenecks, streamline their pricing structure, and set up reporting dashboards so they could see exactly how the business was performing at any given moment.
Horizon took over the parts of our business we couldn't keep up with. Now our phones are answered, our ads are working, and we can actually focus on doing the jobs instead of chasing them.
A&M Storage & Towing
Chicago, IL
Your Business Could Be Next
Whether you're losing leads to missed calls, wasting budget on underperforming ads, or just need a reliable operational partner — we'd love to hear about your situation.